Terms & Conditions
Welcome to Red Raven AI (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website www.redraven.ai (the “Site”) and all associated services, products, and features we provide (collectively, the “Services”).
By accessing or using our Site or Services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, you must discontinue use immediately.
1. Eligibility
- You must be at least 18 years of age or the legal age of majority in your jurisdiction to use our Services.
- By using the Services, you represent that you have the full legal authority to enter into and comply with these Terms.
- If you are using the Services on behalf of a company, organization, or other entity, you confirm that you have the authority to bind that entity to these Terms.
2. Scope of Services
Red Raven AI provides technology solutions for service-based businesses, which include but are not limited to:
- Website Builder – A platform for creating and managing professional, mobile-responsive websites.
- Custom Website Design & Development – Tailored website solutions designed to meet unique business needs and brand identity.
- Website Maintenance & Support – Ongoing technical assistance, updates, and optimizations to keep websites secure and fully operational.
The scope of any specific service engagement will be detailed in proposals, invoices, or written agreements provided separately.
3. User Accounts & Security
- Certain Services require you to register for a client account. You must provide accurate, complete, and up-to-date information.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to notify us immediately of any unauthorized use of your account. Red Raven AI is not responsible for losses caused by unauthorized account activity.
- We reserve the right to suspend or terminate accounts that provide false information, misuse the platform, or otherwise violate these Terms.
4. Payment Terms & Billing
- Fees for Services are set forth on our Pricing page or in a separate agreement.
- Payments are due as indicated in the order form, invoice, or subscription plan.
- Failure to pay may result in suspension or termination of Services.
5. Intellectual Property
- All content, software, tools, and materials developed by Red Raven AI remain our exclusive property, unless expressly transferred in writing.
- You retain ownership of your logos, text, images, and content provided to us. By submitting content, you grant us a non-exclusive license to use it for the purpose of delivering Services.
- You may not copy, reproduce, distribute, or reverse-engineer our platform or proprietary tools without our prior written consent.
6. Acceptable Use
You agree not to use our Site or Services to:
- Engage in illegal or fraudulent activities.
- Upload, post, or transmit any harmful or malicious code.
- Violate intellectual property, privacy, or proprietary rights of third parties.
- Interfere with or disrupt the operation of our Services, servers, or networks.
- Misrepresent your identity or affiliation with another entity.
Violation of this policy may result in immediate suspension or termination of Services.
7. Third-Party Services & Integrations
- Some features of our Services may rely on third-party platforms (e.g., hosting providers, analytics tools, website builder or integrations).
- Red Raven AI does not control third-party services and is not responsible for their reliability, security, or compliance.
- Your use of such third-party services may be subject to their own terms and policies, which you agree to review independently.
8. Service Performance & Disclaimers
- We strive to ensure our Services are reliable and secure; however, we do not guarantee uninterrupted, error-free performance.
- Our Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.
- We disclaim all warranties related to merchantability, fitness for a particular purpose, and non-infringement.
- Specific outcomes (e.g., increased leads, search rankings, conversions) are not guaranteed.
9. Limitation of Liability
To the maximum extent permitted by law:
- Red Raven AI is not liable for indirect, incidental, consequential, or punitive damages, including lost profits or business interruptions.
- Our total liability for any claims related to the Services shall not exceed the amount paid by you to us in the 12 months preceding the claim.
- You agree to indemnify and hold Red Raven AI harmless from any third-party claims arising from your misuse of the Services or breach of these Terms.
10. Client Responsibilities
To ensure successful delivery of Services, you agree to:
- Provide accurate, complete, and timely content, materials, and feedback.
- Cooperate with us in scheduling meetings, providing access, and approving deliverables.
- Ensure compliance with applicable laws for all materials, products, or services you publish using our platform.
Delays in providing required content or approvals may extend delivery timelines.
11. Term & Termination
We may suspend or terminate your access to Services if you breach these Terms. You may terminate Services by discontinuing use and, where applicable, cancelling subscriptions.
12. Modifications to Terms
We may update these Terms periodically. If material changes are made, we will notify you by updating the Effective Date or via direct notice (e.g., email).
Your continued use of the Services after updates indicates acceptance of the revised Terms.
13. Governing Law & Jurisdiction
- These Terms shall be governed by and construed under the laws of Utah, United States, without regard to its conflict of law rules.
- Any disputes shall be resolved exclusively in the competent courts located in Utah.
14. Contact Information
If you have questions, concerns, or complaints about these Terms, please contact us: